Whether it’s a billing question, claim inquiry, or shipment you would like to haul, we are here to serve your needs. NFC hours are Monday – Friday 8:30 am to 5pm central time. If you should contact us outside those hours, we will promptly return your call or email the next business day.

Agency

agencyservices@nationalforwarding.com
Ph: 800-323-9125 option 4

Billing

nfcbilling@nationalforwarding.com
Ph: 800-323-9125 option 6

Claims

ncs@ncsclaims.com
Ph: 800-325-6889 

International

International@nationalvanlines.com
Ph: 800-323-1963

Move Management

movemanagers@nationalforwarding.com
Ph: 888-993-6683 

Operations

nfcoperations@nationalforwarding.com 
Ph: 800-722-9144 option 1

Below is our email directory of specific tasks:

OA Invoice/Paperwork origin-docs@nationalforwarding.com
Hauling Invoice/paperwork hauling-docs@nationalforwarding.com
SIT Invoice/Paperwork storage-docs@nationalforwarding.com
Pre-move Surveys premovesurveys@nationalforwarding.com
Preapprovals preapprovals@nationalforwarding.com

Pickup Weights originweights@nationalforwarding.com

Reweigh Weights reweigh@nationalforwarding.com

ETA Updates etaupdates@nationalforwarding.com

Tonnage List Request nfctonnage@nationalforwarding.com
International Quotes quote@worldrelocations.com

Clearing & Delivery Info clearing@nationalforwarding.com

Notice of delivery out of SIT movemanagers@nationalforwarding.com

 

Tonnage